Product: VDRPro
Applies to: Manager Plus, Hidden Manager Plus
You may need to have a copy of your VDR for reference or regulatory compliance purposes. You can order an archive copy of your VDR that provides a snapshot of the VDR at a particular point in time from a selected person’s viewpoint. Documents, folders and Q&A comments that were shared with the selected person are included. Deleted documents and documents that are not available to the selected person will not appear in the archive copy. Saved deleted information will appear only in compliance archives. Compliance archives include documents, folders, Q&A comments (if used) and the audit history for all users and groups.
Note: The terms VDR and exchange are used interchangeably in Intralinks VDRPro.
Archive formats
Archives can be ordered in the following formats. Compliance archives and data only archives can be ordered in any format.
- DealVault archive - Archives are stored in the cloud where they can be securely accessed, making it easy to analyze, collaborate on and unarchive entire VDRs. You can view, search, download, and move files and folders, rehydrate an entire archive to create a new VDR, and manage all of your archives in a central place.
- Downloadable archive - These archives can be in VHD format for Windows 10 or newer computers or ZIP format for Macintosh or Linux computers, or for users who do not have administrator rights to their computer. This option allows you to email a digital copy of your archive to anyone.
- Physical shipped USB - Your archive is shipped to you on a USB drive, or a hard drive if the archive is very large. These archives can be in VHD or ZIP format.
For information about the cost of an archive, check your Intralinks contract or contact your sales representative.
When all work involving the VDR has been concluded, you can request that the VDR be closed. When you close a VDR, you set the date on which you want the VDR to close. If you need an archive copy of your VDR, order the archive before closing the VDR. When the VDR is closed, you will not be able to access it. Reopening an VDR will result in additional billing. Documents in a VDR will be backed up for up to 60 days and then will be permanently purged.
I want to
- Order an archive of a VDR
- View a list of archive orders I have already placed
- Close a VDR
Steps
Ordering archive copies of a VDR
Requesting an archive copy of a VDR
- On the main Exchanges screen, locate the VDR you want to be archived and highlight it.
- From the Action menu, select Order Archive.
- In the Audit Information field, select whether you want a data only or compliance archive. If you select Do not include (data only), the archive will contain only the folders and documents that are visible to the selected person, along with Q&A comments (if Q&A is being used). If you select Include (Compliance Archive), the archive will be a replica of the VDR from the selected person’s viewpoint. In addition, it will contain all the information that can be found on the VDR, including folders, documents, Q&A comments (if Q&A is being used) and audit history for all users and groups
- If you are ordering an archive for someone else, select the intended media type (USB or Downloadable). If you select USB, a DealVault trial archive of what the recipient will receive is included. If you are ordering an archive for your company, you will have the option to order only a DealVault archive and will not be billed for a USB/Downloadable archive.
- In the Include Files and Folders That Are Visible To field, select the person whose viewpoint you want to use for the archive copy.
- Select the delivery method:
- Downloadable Archive - Use this option to receive a link to your archive that you can use to download the archive.
- Shipped USB - Use this option to receive a copy of your archive on a USB. A USB hard drive is used for very large archives.
- Add to DealVault - Use this option to store and access your archives in the cloud.
Note: All orders come with a 30-day DealVault trial. If a subscription exists, upgrade requests will be reviewed and approved by the subscription manager.
- Click Add to Order.
- Click Continue to Delivery.
- Enter delivery information based on the type of archive.
- Downloadable archive
- Select the format of the archive. Use VHD format for Windows 10 or newer computers. These archives must be opened using Bitlocker. Use ZIP format for Macintosh or Linus computers, or for users who do not have administrator rights to their computer.
- In the Recipient field, enter the email address of the person you want to receive the email. If you are ordering for your company, only the email IDs matching your domain are displayed. If you are ordering for someone else, you can select any user that is part of the VDR. The recipient will receive a 30-day trial for DealVault. In addition, you can order an archive for a user who is not part of the VDR by selecting Other. This user will not receive a DealVault trial.
- In the Primary Download Location, select the primary country where the archive will be downloaded.
- Shipped USB
- Select the format of the archive. Use VHD format for Windows 10 or newer computers. These archives must be opened using Bitlocker. Use ZIP format for Macintosh or Linus computers, or for users who do not have administrator rights to their computer.
- In the Recipient field, enter the email address of the person you want to receive the email. If you are ordering for your company, only the email IDs matching your domain are displayed. If you are ordering for someone else, you can select any user that is part of the VDR. The recipient will receive a 30-day trial for DealVault. In addition, you can order an archive for a user who is not part of the VDR by selecting Other. This user will not receive a DealVault trial.
- Enter the shipping information in English.
- DealVault - In the Recipient field, select a VDR member from your organization.
- Downloadable archive
- Click Continue to Close Exchange Options.
- For shipped USB orders, verify the shipping address and click Select Address.
- Review and accept the Terms and Conditions.
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In the Close Exchange Options section, optionally select when to close the VDR. Mark Today or click on the calendar to select another day. If an archive has been ordered for this VDR and is in progress, you will be asked to select a date in the future.
- In the Tell Us More About the Deal section, optionally select whether the deal was completed and what the final transaction value was.
- Click Continue to Review.
- Carefully review the information on the screen. Click Change if changes are required.
- Accept the terms & conditions.
- Click Place Order. After you have submitted your order, a confirmation message appears, and a confirmation email message is sent to the address you entered in the delivery details step.
Viewing your archive orders, their status, and archive passwords
- From the list of VDRs, click the Orders & Archives tab.
- Click Orders. A list of the orders you have submitted for archive copies is displayed.
- Click on the Order ID to view details about an order. An order can have the following statuses:
- Scheduled - The order has been placed and is queued for processing.
- Processing - The order is being processed.
- Completed - The order is complete. USB archives have been shipped. Downloadable and DealVault archives are ready for viewing.
- (Optional.) Click the eye icon next to the archive password to view the password associated with this archive.
- (Optional.) To download the index file or confirmation letter, click in the Index & Confirmation Letter field. Click the download icon for the file you want to download. Note that these files are only available after the archive has been generated.
- (Optional.) To export user activity, in the User Activity section, click Export.
Closing a VDR
Closing a VDR
- Log into Intralinks VDRPro and click the Exchanges tab.
- Right click on the VDR you want to close and select Close Exchange. This option is not available if the VDR has already been closed.
- (Optional.) In the Was this deal completed? field, select Yes, No, or N/A.
- (Optional.) In the Final Transaction Value field, select the currency type, and range that the transaction value falls between.
- In the Close Exchange Options field, select when to close the VDR. Mark Today or click on the calendar to select another day.
If an archive has been ordered for this VDR and is in progress, you will be asked to select a date in the future.
- Click Submit.
You will be sent an email confirmation that Intralinks has received your request to close the VDR, and an email when the VDR has been closed.