Viewed documents vs. Downloaded documents

Buca

How do I know if a person has downloaded a document or just viewed it? 

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    Cat Dean Community manager

    Currently, Intralinks doesn't distinguish between the two, but if you have “See/Protect” or “See/Protect/No Print” permission enabled on documents, you'll be able to view the amount of time the user has spent looking at those documents.  When permissions on documents are set with protection ("Protect"), you can count a viewed document as a downloaded document because the protected document. Please let us know if you have any more questions about this. Your assigned Customer Success Manager will be able to assist you with the best reports to review for document/user activity. 

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