Product: All
Applies to: Everyone
If you're downloading IRM Information Rights Management (IRM) provides security for downloaded documents. When IRM is applied, documents are encrypted before downloading, and users must enter their email address and password to view the documents. Exchange managers can revoke access at any time.-protected PDFs from an exchange and want to open them in Adobe Reader DC, you must ensure that the files don't try to open in your web browser.
Note: These steps are only relevant if you're viewing PDFs directly from the exchange. If you've already downloaded the files and they exist locally on your computer, your browser is no longer a factor.
Steps
Microsoft Edge
- In the Edge address bar, type or copy/paste edge://settings/content/pdfDocuments and press Enter.
- On the Site permissions / PDF documents screen, click the Always download PDF files toggle to enable the setting.
- Press the F5 key to refresh your browser.
Google Chrome
- In the Chrome address bar, type or copy/paste chrome://settings/content/pdfDocuments and press Enter.
- On the PDF documents screen, select the Download PDFs radio button.
- Press the F5 key to refresh your browser.
Firefox
- In the Firefox address bar, type or copy/paste about:preferences and press Enter.
- Scroll down to the Files and Applications > Applications section.
- Locate Portable Document Format (PDF) in the Content Type column.
- Click the Action drop-down menu and select Use Adobe Acrobat Reader DC.
- Press the F5 key to refresh your browser.