Q&A alert states that a coordinator retracted a question | VDRPro

  • Updated

Product: VDRPro
Applies to: Q&A coordinators
 

Question

I'm a Q&A coordinator. An SME received an email stating that I retracted a delegated question (although I did not). Why is that?

Answer

The buyer group that submitted the question may have withdrawn it. When this occurs, any members of the SME group receive an email stating that the question was retracted. Since SMEs should not see the buyers' names, the email automatically lists the Q&A coordinator as the individual who retracted the question.  

To confirm that the question was withdrawn, check the question's status and activity log on the Q&A screen.

Additional information

 

Was this article helpful?