Changing email alerts/notifications | VDRPro

  • Updated

Product: VDRPro
Applies to: Manager Plus, Hidden Manager Plus, Manager
 

Email alerts, also referred to as notifications, are sent when users that are new to the Intralinks community are invited to your exchange, and when users that are already part of the Intralinks community are invited to your exchange. Email alerts can also be sent to members of the exchange when documents are added or updated. 

Intralinks provides standard text for these messages; however, you can customize the subject line and the message. You can also select what will be displayed in the from line on these messages. You can display Intralinks’ name, the name of the organization that is hosting the exchange (that is, your organization), the name of the person sending the message, or the business group.

For information about additional customization to create branded alerts, contact your Intralinks Customer Service Representative.

I want to

  • Customize the welcome email that members receive when they are added to an exchange
  • Customize the email alert that members receive when new documents are added to an exchange

Steps

Customizing email alerts

  1. From within the exchange, click Settings and select Exchange Settings.
  2. In the Users & Access section, click Notifications.
  3. Click Edit Note.

    emailalertscreen.png

  4. In the From field, select what will appear in the from line on email alerts: Intralinks, host name, or a user.
  5. In the Subject field, make any changes to the subject of the email.
  6. In the Note field, add a note that will appear in every alert. This note will be sent in the language in which it was written. It will not be translated to the default language of the person receiving the alert if that language is different from the language in which it was written.
  7. Click Save.

Resetting alerts to the default text

You can revert customized alerts to the default text that is in the exchange template.

  1. From within the exchange, click Settings and select Exchange Settings.
  2. In the Users & Access section, click Notifications.
  3. Click Edit Note.
  4. Click Reset.
  5. Click Save.

Additional information

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