Product: VDRPro
Applies to: All Manager roles, Publisher Plus, Reviewer Plus
When you remove a user group from a VDR, you must decide whether the members of the group will also be removed from the VDR. Note that users will be removed from the VDR only if they do not belong to any other groups on the VDR.
If you remove users from the VDR, there is no effect on other VDR to which they belong.
Alternatively, you can choose to remove the group, but not remove the group’s users from the VDR. You might do this if the group has become obsolete, but its users still want to use the VDR. If the users are reviewers, assign them to other user groups to ensure that they can continue to work in the VDR.
Note: The terms VDR and exchange are used interchangeably in Intralinks products.
I want to
- Remove a user group
Steps
- Click Users and Groups.
- Click All Groups in the left panel.
- Select the group you want to remove.
- Click Remove from the top menu.
- In the Remove This Group panel, select whether to remove the group and keep members on the VDR, or remove both the group and its members from the VDR.
- Click Remove. If you have chosen to remove users, and if your VDR is configured to send alerts to removed users to let them know they have been removed an alert is sent, otherwise, the user is not notified. To send alerts to removed users, the Send Alerts to Users Who Are Removed from the Exchange setting must be enabled.
Troubleshooting
Why can't I delete a buyer/participant group?
If the message, "There was an error, please try again," is displayed when you try to delete a buyer/participant group, it indicates that the deletion failed. This can happen if the buyer/participant group has participated in Q&A in some way, such as proposing a question. In this case the Q&A coordinator must delete the buyer/participant group. Managers who are not Q&A coordinators cannot delete buyer/participant groups that have participated in Q&A.