Product: VDRPro
Applies to: All managers and publishers
Key contacts are managers in the VDR who can address issues other members may have with the VDR. Contact information for key contacts is included on email alerts sent to new members when they are invited to join the VDR, whenever documents that affect them are added to the VDR, and other similar events.
In addition, key contacts can be located by clicking the Users & Groups tab, clicking All users, and looking for the key contact icon in the column before the members' names.