Configuring email alerts for workspace | VIA Pro

Applies to: Workspace owners and editors

This article explains how to view and configure email alerts from workspace settings in VIA Pro.

How to access workspace settings

1. Click the VIA icon on the top-left of the screen.
2. On the workspaces page, click the workspace name.
3. Click the gear icon at the top of the page next to the workspace name.

How to configure email alerts for workspace

Workspace owners can enable or disable email alerts for all workspace users. Individual email alerts are available only to the workspace owner. 

1. Click the VIA icon on the top-left of the screen.
2. On the workspaces page, click the workspace name.
3. Click the gear icon at the top of the page next to the workspace name.
4. Click Email Alerts.
5. Under For All Workspace Users, turn the toggle Send alerts when files are added, updated, and comments are made on or off. Turning off this setting disables email notification for all workspace users.
6. Under For Me Only, select the email notifications that you want to receive:
   1. Alert me when files are added
   2. Alert me when files are updated
   3. Alert me when comments are made
7. Select Save.

Note: 

• Editors see only the For Me Only section. If a workspace owner disables email alerts for the workspace, the For Me Only options are unavailable.
• The email IDs containing unsupported special characters such as ! # $ % & ' * / = ? ^ \ { | } ~`  are not processed by the notification service. As a result, email alerts will not be sent to these addresses.