Applies to: Workspace owners, editors, and viewers
This article describes the data limits related to customer usage of Intralinks VIA Pro for optimum performance. These are soft limits. If you exceed these, you will not be locked out of the platform, but you might notice slowdowns or other performance issues.
Limits are generally independent of each other. If a user or workspace does not exceed the maximum capacity, it does not mean that another limit may be exceeded.
The parameters and data limits described below apply to Intralinks VIA Pro.
If you have questions about your VIA Pro usage or require another Intralinks solution for your deal or project, contact your Intralinks Customer Success Manager (CSM) or account representative.
General
| Item | |
| Languages supported | English, Japanese, French, German, Portuguese, Spanish, and Chinese (Simplified) |
| Datacentres | US, UK |
| Browsers supported | Latest version of Microsoft Edge, latest version of Apple® Safari®, Mozilla® Firefox®, or Google Chrome™ |
Workspaces
| Item | Limit | Comments |
| Total workspace size | 250GB | Total size of documents, reports and other metadata. Exceeding this limit will impact performance. |
| Total number of workspaces | 2,000 | Total number of workspaces a user has access to |
Documents
| Item | Limit | Comments |
| Total number of documents per workspace | 50,000 | More documents may result in performance issues including system timeouts. |
| Total number of documents per folder | 5000 | Folder navigation performance may slow down as the number of items in the folder increases. |
| File size upload/download | 25GB | Processing uploads or downloads at the upper limit of this range can take up to 2 hours. |
| Watermarking PDFs | 500MB | Hard limit for a single PDF. Watermarks will not appear on documents beyond this size. Additionally, the max number of pages per PDF to watermark is 1,500. |
| Watermarking MS Office documents | 150MB 40MB for XLS | Hard limit for a single document. Watermarks will not appear on documents beyond this size. |
| IRM protection for PDF files | 500MB | PDF files exceeding this size are not supported with IRM. |
| IRM protection for MS Office documents | 150MB 40MB for XL | Documents beyond this size are not supported with IRM. |
Folders
| Item | Limit | Comments |
| Number of folders per workspace | 15,000 | Applies to both root and subfolders. Surpassing this limit will affect advanced reports and exports, as well as system performance. |
| Folder depth | 10 | Structures with more than 10 folders or subfolders will result in performance issues. |
Users
| Item | Limit | Comments |
| Number of users per workspace | 2,500 |
Bulk operations
| Item | Limit | Comments |
| Bulk addition of users | 100 users | |
| Bulk deletion of files/folders | See comments | 2,500 files (PDFs and non-PDFs) across 500 folders; Maximum 9 levels deep, with 50 subfolders at each level; File sizes ranging from 1 MB to 10 GB and total up to 19 GB. |
| Bulk downloads with watermarking OFF | See comments | 2,500 files (PDFs and non-PDFs) across 500 folders; Maximum 9 levels deep, with 50 subfolders at each level; File sizes ranging from 1 MB to 10 GB and total up to 19 GB. |
| Bulk copy/paste from other Intralinks workspaces | See comments | 2,500 files (PDFs and non-PDFs) across 500 folders; Maximum 9 levels deep, with 50 subfolders at each level; File sizes ranging from 1 MB to 10 GB and total up to 19 GB. |
| Bulk uploads of files/folders | See comments | 2,500 files (PDFs and non-PDFs) across 500 folders; Maximum 9 levels deep, with 50 subfolders at each level; File sizes ranging from 1 MB to 10 GB and total up to 19 GB. |
| Bulk rename of files/folders | See comments | 2,500 files (PDFs and non-PDFs) across 500 folders; Maximum 9 levels deep, with 50 subfolders at each level; File sizes ranging from 1 MB to 10 GB and total up to 19 GB. |
| Bulk restoration of files/folders | See comments | 2,500 files (PDFs and non-PDFs) across 500 folders; Maximum 9 levels deep, with 50 subfolders at each level; File sizes ranging from 1 MB to 10 GB and total up to 19 GB. |
| Bulk move of files/folders | See comments | 2,500 files (PDFs and non-PDFs) across 500 folders; Maximum 9 levels deep, with 50 subfolders at each level; File sizes ranging from 1 MB to 10 GB and total up to 19 GB. |
| Bulk permanent deletion of files/folders | See comments | 2,500 files (PDFs and non-PDFs) across 500 folders; Maximum 9 levels deep, with 50 subfolders at each level; File sizes ranging from 1 MB to 10 GB and total up to 19 GB. |