Applies to: IT personnel and System admins responsible for ILIA in your organization
You can configure the Intralinks Integration Adapter service to meet the particular needs of your organization. For example, you might configure the adapter’s settings to create a keepalive to ensure that the connection with the Intralinks service is not dropped.
Configuration changes are made to the WSB.Config file, which typically is located at C:\Intralinks\Intralinks Integration Adapter Service\Config\. Changes can be made using Notepad or another text editor.
Once you have made changes to WSB.Config, you must run Intralinks’ CRCGenerator utility (crcgenerator.exe) to validate your changes. CRCGenerator creates a file, template.bat, that must be copied to the Intralinks Integration Adapter installation folder, typically C:\Intralinks\Intralinks Integration Adapter Service\. CRCGenerator is available from Intralinks Client Services.
How to validate changes to the configuration file using CRCGenerator
Complete the following steps after making changes to the WSB.Config file.
- Locate the WSB.Config file and copy crcgenerator.exe and
CommonUtilities.dll to this location. - Open the Windows Command Prompt: Select Start > Run, then enter cmd
and click OK. The Command Prompt (cmd.exe) appears. - Using the Change Directory (cd) command, go to the location where
WSB.Config and crcgenerator.exe are located. For example, type:cd c:\Intralinks\IntraLinks Integration Adapter Service\Config\- Then press ENTER.
- At the command prompt, type:
crcgenerator.exe wsb.config- Then press ENTER. CRCGenerator validates the contents of the configuration file and updates the file template.dat.
- Copy WSB.Config and template.dat to the drive where the Intralinks Integration Adapter is located:
- Copy WSB.Config to the Config folder within the Intralinks Integration Adapter Service installation folder (typically located at C:\Intralinks\Intralinks Integration Adapter Service\Config\).
- Copy template.dat to the Intralinks Integration Adapter installation folder (typically located at C:\Intralinks\Intralinks Integration Adapter Service\).
Choose to overwrite the existing files in these locations.
If the Intralinks Integration Adapter gets stuck because of an intermittent network connection
Follow the steps below to change the WSB.Config file if the Intralinks Integration Adapter gets stuck as a result of intermittent network outages. The function described below periodically sends messages to the Intralinks service to ensure that the connection with the service does not time out as a result of inactivity.
Enable the keepalive function
- Stop the Intralinks Integration Adapter service.
- Locate the WSB.Config configuration file and open it using Notepad or another text editor.
- Locate the value AllowWriteStreamBuffering:
<add key="AllowWriteStreamBuffering" value="true" />
- Change the value to false:
<add key="AllowWriteStreamBuffering" value="false" />
- Locate the value EnableTCPKeepAlive:
<add key="EnableTCPKeepAlive" value="false" />
- Change the value to true:
<add key="EnableTCPKeepAlive" value="true" />
- Save your changes and close the configuration file.
- Copy crcgenerator.exe and CommonUtilities.dll to the folder containing the WSB.Config file.
- Open the Windows Command Prompt: Select Start > Run, then enter cmd and click OK. The Command Prompt (cmd.exe) appears.
- Using the Change Directory (cd) command, go to the location where WSB.Config and crcgenerator.exe are located. For example, type:
cd C:\Intralinks\Intralinks Integration Adapter Service\Config\- Then press ENTER.
- At the command prompt, type:
crcgenerator.exe wsb.config- Then press ENTER. CRCGenerator validates the contents of the configuration file and updates the file template.dat.
- Copy template.dat to the Intralinks Integration Adapter installation folder (typically located at C:\Intralinks\IntraLinks Integration Adapter Service\). Choose to overwrite the existing file in this location.
- Restart the Intralinks Integration Adapter service.