Completing an Onboarding task | FundCentre Onboarding

Applies to: Limited partners
 

Only one person at a time can work on an Onboarding task; however, several people may need to work on a task to complete it. To ensure that only one person can work on a task and make edits, the person must claim the task. When they are done, they then release the task so that another person can work on it. Other users are able to view the task while someone has it claimed, however, they cannot make changes to the task.

When the task is complete, a person that has been designated as an authorized signatory can sign the subscription document and submit it to the GP for review and countersignature.

Note that the type of information and supporting documents that are required are determined by the GP based on certain attributes, such as investor type, risk rating, and investor and fund domiciles.

How to claim/release an Onboarding task

Claim an Onboarding task

1. From the Onboarding dashboard, in the Assigned To column of the Onboarding task you want to release, click Claim.
2. If this is the first time the task is being claimed, a dialog box is displayed asking you to review your investor information. Make any changes and click Continue.

Release an Onboarding task

From the Onboarding dashboard, in the Assigned To column of the Onboarding task you want to release, click Release. The task is now available for other users to claim.

 How to enter investor details

The information that you enter is used to populate the subscription document. You can move freely between the different sections on the left workflow, entering information as you have it. You can always return to complete any section.

1. Click Onboarding.
2. Click the Onboarding task for which you want to enter details.
3. The first time that you access an onboarding task, the Onboard a Fund screen is displayed. Review and update fields as necessary, then click Continue.
4. In the Investor Detail section, click on the category for which you want to enter information. Categories that are complete show a green checkmark. Required fields within each category are indicated by an asterisk.

   Some categories have options for adding, editing, deleting, and exporting entities. Note that contacts can only be associated with an investor. Users that are authorized signatories of contact managers can add contacts from the Contacts tab. 

5. When you are finished with a category, select one of the following options:
   • Check for missing fields - Checks for missing information.
   • Save & Exit - Saves you changes and exits the Onboarding task.
   • Preview - Displays the subscription document, populated with the date you have entered on the Investor Detail category screens, so that you can review it. Click Cancel to exit the subscription document.
   • Next/Previous - Displays the next or previous category.

 How to upload support documents

Based on the rules set up in the GP Portal, you are guided on which documents you must upload and for which associated roles associated to the investor.

1. Click Onboarding.
2. Click the Onboarding task for which you want to upload documents.
3. Click the category for which you want to upload documents.
4. Click Upload documents.
5. Drag and drop files into the dialog box or click to upload to navigate to the file and upload it.
6. In the Upload Attachment screen enter information about the document. Required fields are indicated by an asterisk.
7. Click Upload.
8. The following options are available for uploaded documents:
   • Edit document information - In the row of the document, click the edit icon. Make changes and click Save.
   • Delete document - In the row of the document, click the delete icon. Click Delete to confirm.
   • Download - In the row of the document, click the download icon.
   • View document - Click the document name to view it.
   • Export the document list - Click Export to export the document list to a Microsoft Excel file.
9. When you are finished with a category, select one of the following options:
   • Save & Exit - Saves you changes and exits the Onboarding task.
   • Preview - Displays the subscription document so that you can review it. Click Cancel to exit the subscription document.
   • Next/Previous - Displays the next or previous category.

How to review, sign and submit an Onboarding task

1. Click Onboarding.
2. Click the Onboarding task.
3. In the Review & Submit section, click Review.
4. To view details about a particular category, expand the category. 
5. To edit investor detail categories, click the edit icon, make and changes and click Review.
6. In document categories, you can edit, delete and download documents. You cannot upload additional documents. To add documents, select the document category and upload from there.
7. Click Next. A dialog box is displayed asking you if the form is complete.

   Important! Ensure that all information is complete and accurate before continuing. After you click Continue, the Onboarding task is put into a review state and cannot be changed.

8. If the information is complete and accurate, click Continue. If anything is missing or incorrect, and error message is displayed. Correct the information and click Review and Continue again.
9. Click Fill. This option is required. Scroll through the document and complete any user entry fields that are required and click Submit.
10. Click Sign. This option is only available if you are an authorized signatory.
11. Click I agree to use electronic records and signatures and click Continue. 
12. Scroll to the signature field and click Sign.
13. Add your signature and click Adopt and Sign. The signature field will display your signature.
14. Click Finish.
15. Click Submit in the top right of the screen. The subscription document is sent to the GP for review and countersignature.