Managing users | SecurityHub

Product: SecurityHub
Applies to: Customer SecurityHub administrators
 

You can view your user directory and manage your user base to address user dormancy. The User Management tab shows a list of all users in your organization. You can suspend or unsuspend users.

You also can view the VDRPro VDRs that each user has been given access to. (Entitilements for additional Intralinks products will be added in the future.) 

When you suspend a user, the user's password is suspended and the user cannot login to any Intralinks' products. When you unsuspend a user, the user's password is unsuspended and they can log in Intralinks' products. 

Your contract determines which features are available and which roles can access them. Note that compliance admins only have view rights to the available features.

How to view user information

You can view a user's profile, which includes their contact information and details about the last time they logged in to an Intralinks application.

1. Click User Management.
2. Click the email address of the user whose information you want to view.

How to suspend or unsuspend individual users

1. Click User Management.
2. (Optional.) Use the Search field to search for a user.
3. In the Actions column, click the suspend or unsuspend icon. Note if the user is already suspended or unsuspended, that icon will not be available.
4. In the Reason field select a reason. If you select Other, enter the reason in the Enter Other Reason field.
5. Click Save.

How to suspend or unsuspend users in bulk

1. Click User Management.
2. Select the users that you want to suspend or unsuspend.
3. From the menu bar, click Suspend or Unsuspend.
4. In the Reason field select a reason. If you select Other, enter the reason in the Enter Other Reason field.
5. Click Save.

How to view a user's entitlements

1. Click User Management.
2. Click on the name of the user whose entitlements you want to view.
3. Click Applications, then click on the tab for an Intralinks product to see the entities that the user is allowed to access. Currently information is available only for VDRPro. The information displayed is updated immediately when a change to the user's entitlements is made.
4. (Optional.) To export the user's entitlements, click Export Table, then name the file, select the file type (.csv or .xslx) that you want, and click Export.