Applies to: Deal Administrators
A document request creates an email with a link that lets users outside the deal team securely upload documents. The request is created in the preparation area and sent to clients. When clients click the link, they enter their email address and upload the documents directly without logging in to the VDR.
Only users you grant access can upload documents, and access is tied to email addresses.
You can set a due date for the document request link after which the link will no longer be available. By default, it expires 60 days after creation. You can also delete links that are no longer required at any time.
Deal team members can be assigned as reviewers to receive alerts when documents are uploaded. If no reviewers are assigned, all deal team members are notified. Reviewers receive both email and in-app notifications.
You can view document requests grouped by root folder in the document requests grid.
Video - Create and manage document requests
In this video tutorial, learn how to create and manage document requests within DealCentre AI to collect documents for your deal from external contributors.
How to customize the Document Requests grid
Customize the document requests grid
- Display the deal you want to work with. If you are viewing another deal, click the DealCentre AI icon
in the upper left corner of the screen to display the deals list. Select the deal you want.
- Click the Preparation icon
on the left side of the screen. The Documents tab should be displayed.
- Click Document Requests.
- The following options are available for customizing the grid:
- Column select - To select which columns to display in the grid, click Columns on the right or from the three dots menu in any column header, select Choose Columns. Select or deselect the columns to display. Click and drag to rearrange the order of the columns.
- Filters - To filter the requests shown in the list, click Filters on the right. Expand the filter you are interested in and select the option to display only those results that match the filter. Click Clear to remove all filters.
- Sort - Click the three dots menu in the column header that you want to sort by and select either Sort Ascending or Sort Descending.
- Pin column - Click the three dots menu in the column header that you want to pin and select Pin Column, then select No Pin, Pin Left or Pin Right. Pinned columns will remain in view when you scroll the page to the right or left.
- Autosize columns - Click the three dots menu in the column header that you want to autosize and select Autosize This Column or Autosize All Columns.
How to manage document requests
Create document requests
- Display the deal you want to work with. If you are viewing another deal, click the DealCentre AI icon
in the upper left corner of the screen to display the deals list. Select the deal you want.
- Click the Preparation icon
on the left side of the screen. The Documents tab should be displayed.
- Click Document Requests.
- Click Create Request.
- Select where to upload documents. To change the default of All Folders, click the Pencil icon next to All Folders and select the folder(s), then click Confirm Location.
- In the Description field, enter a description of the documents you are requesting.
- (Optional.) In the Reviewers field, enter the deal team members that you want to receive alerts when documents are received. If no reviewers are selected, all deal team members will receive alerts when documents are received.
- In the Assignee(s) field, enter the email addresses of the users that you want to be able to upload documents.
- (Optional.) To automatically send a notification to all assignees, click Email this request to all assignees. You can also do this at a later date.
- (Optional.) In the Due Date field, enter the date by which you would like the documents to be uploaded. Documents cannot be uploaded to this request after the due date.
- (Optional.) In the Priority field, select the priority of the request.
- Click Create Request.
- Select one of the following options:
- To copy the link to the clipboard, click the Copy icon. You can send this link in an email to the users who need to upload documents. In the email, list the documents that you want them to provide.
- To see what the link looks like and optionally add documents, click Preview Request Link. In the Email Address field, enter your email address, and click Next. The Upload Requested Documents screen is displayed. You can drag and drop documents or select files to upload.
- Click Close.
Edit or delete a document request
- Display the deal you want to work with. If you are viewing another deal, click the DealCentre AI icon
in the upper left corner of the screen to display the deals list. Select the deal you want.
- Click the Preparation icon
on the left side of the screen. The Documents tab should be displayed.
- Click Document Requests.
- Click the ID or Task field for the row of the request that you want to update. The details are displayed in the right panel.
- Perform one of the following actions:
- To delete a single document request, click the three dots menu in the right panel and select Delete. Click Delete to confirm.
- To delete multiple document requests, select the checkboxes for the document requests and select Delete. Click Delete to confirm.
- To update Status, Priority or the Due Date, edit the fields in the right panel.
- To edit the people assigned to the request, in the Assignee(s) section, click the Edit icon. Make your changes and click Save.
- To edit the people who will receive document alerts when documents are received, in the Reviewers section, click the Edit icon. Make your changes and click Save.
- To resend notifications to assignees, in the Assignee(s) section, click the Email Assignees icon.
- To open the folder associated with the request, in the Requested Documents area, click the folder name.
- To copy the document request link to the clipboard, in the Requested Documents area, click the Copy document request link to clipboard icon.
- To read comments sent by the assignee, scroll to the bottom of the right panel.
Copy the upload link after it is created
- Display the deal you want to work with. If you are viewing another deal, click the DealCentre AI icon
in the upper left corner of the screen to display the deals list. Select the deal you want.
- Click the Preparation icon
on the left side of the screen. The Documents tab should be displayed.
- Click Document Requests.
- In the Request column, click the request.
- In the right panel, in the Requested Documents section, click the Copy document request link to the clipboard icon.
Send notification emails
You can send document request notification emails for more than one document request at the same time. One email per assignee is sent. If the same users is an assignee for multiple requests, they will receive a separate email for each request. These requests will appear as in-app notifications for the assignees, as well.
Send notification emails for a single document request
- Display the deal you want to work with. If you are viewing another deal, click the DealCentre AI icon
in the upper left corner of the screen to display the deals list. Select the deal you want.
- Click the Preparation icon
on the left side of the screen. The Documents tab should be displayed.
- Click Document Requests.
- To send an email for a document request, click the three dots menu in the Actions column, and select Email assignees.
Send notification emails for multiple document requests
You can send document request notification emails for more than one document request at the same time.
- Display the deal you want to work with. If you are viewing another deal, click the DealCentre AI icon
in the upper left corner of the screen to display the deals list. Select the deal you want.
- Click the Preparation icon
on the left side of the screen. The Documents tab should be displayed.
- Click Document Requests.
- Select the requests for which you want to sent emails.
- Click Email Assignees.
View and add comments to document requests
Members of the deal team can add comments to document requests, and the comments will be forwarded to the requests' assignees by email. Although any deal team member can comment, reviewers on the team will be notified only when an assignee adds a comment. or responds to a deal team member's comment.
- Display the deal you want to work with. If you are viewing another deal, click the DealCentre AI icon
in the upper left corner of the screen to display the deals list. Select the deal you want.
- Click the Preparation icon
on the left side of the screen. The Documents tab should be displayed.
- Click Document Requests.
- Click on the document request you want to comment on.
- Scroll to the bottom of the Details panel on the right to see existing comments and add a new one.
- Click Save to add a new comment. Click Cancel to close the panel without adding a comment.
View the current status of document requests
You can view information about total number of document requests made, open requests, requests that are ready for review, and completed requests.
- Display the deal you want to work with. If you are viewing another deal, click the DealCentre AI icon
in the upper left corner of the screen to display the deals list. Select the deal you want.
- Click the Preparation icon
on the left side of the screen. The Documents tab should be displayed.
- Click Document Requests. Document request status information appears at the top of the screen.
Exporting document requests
You can can export document requests to a Microsoft Excel spreadsheet.
- Display the deal you want to work with. If you are viewing another deal, click the DealCentre AI icon
in the upper left corner of the screen to display the deals list. Select the deal you want.
- Click the Preparation icon
on the left side of the screen. The Documents tab should be displayed.
- Click Document Requests.
- Click Export.
How to review documents using AI
Review documents using AI
When recipients of document requests upload documents, it is a good practice to review the documents to ensure that they actually contain the information that was requested. This can be tedious and time consuming when documents are reviewed manually. You can use DealCentre's AI tools to perform the review for you. AI will automatically scan uploaded documents to verify that they contain the requested information. If information you requested cannot be found in the uploaded documents, AI will suggest additional documents that may have the information you want. You can open document requests to review, validate and open AI-suggested documents.
AI can review the following document types:
- Microsoft Word (.docx, .doc)
- Microsoft PowerPoint (.pptx, .ppt)
If additional documents are uploaded to a document request, or if documents are removed, AI will scan all the documents attached to the request to be sure that the information you requested is available in the current set of documents.
Enable AI review of document requests
- Display the deal you want to work with. If you are viewing another deal, click the DealCentre AI icon
in the upper left corner of the screen to display the deals list. Select the deal you want.
- Click the Settings
icon on the left side of the screen.
- Select AI.
- Click Edit.
- Enable the AI Document Request Review option.
- Click Save.