Adding a user to an orphaned Workspace| VIA Pro

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An orphaned Workspace is one in which there are no users. This can occur, for example, when all of the users have left your organization. 

Users can be added to an orphaned Workspace by sending a request to Intralinks Support. A person with one of the following roles must approve the request by sending a letter or email to Intralinks Support.

  • Business Group Coordinator
  • Contract Signer
  • C Level Officer, for example, CEO, CFO, COO, and so on.

The approval can be sent to Intralinks Support in the following ways:

  • An email to Intralinks support
  • A signed letter sent to Intralinks support. The letter must be on the company letterhead of the company making the request.

The request must include the following information:

  • List of the orphaned Workspaces.
  • The user ID, that is email address, of the person to be added to the Workspaces.
  • Why the request is being made.


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