Installing ILIA

  • Updated

Applies to: IT personnel and System admins responsible for ILIA in your organization

This article explains system requirements, and how to install, uninstall, and update ILIA.

Important! Reference information is located in the ILIA Reference Guide. This guide includes sample XML files, a data dictionary, troubleshooting information, and instructions on updating configuration settings in the WSB.Config file.

Icons_Approved.svg System requirements

The following components must be installed on the computer where the Integration Adapter will be installed:

  • ILIA can be run on a server OS (recommended) or client OS. The following operating systems are supported:
    • Client operating systems: Microsoft Windows 7, 8.1, 10, and 11
    • Server operating systems: Microsoft Windows Server 2012, 2016, and 2019
  • 64-bit, 2.6GHz processor
  • RAM: 8 GB
  • Runtime System: Microsoft Windows .NET Framework version 4.6.2 or higher

Supported versions

Two previous versions of the Integration Adapter are supported. You must upgrade every three versions or every 18 months, whichever is greater.

Other requirements

  • The account used for ILIA installation must be assigned Windows administration rights.
  • The account used to run ILIA must be assigned Windows administration rights.
  • Users must have read/write access to the input, output, archive and reports folders used by the Integration Adapter.
  • If your organization maintains a safe sender list to manage employees’ access to the Internet, please be sure the following URLs are included in the safe sender list:


The Intralinks Integration Adapter (ILIA) and Intralinks Designer (ILD) cannot be used on the same computer.

ILIA security assumptions

Intralinks is concerned about the security of all client data. The following conditions are necessary for the secure use of the Integration Adapter within your enterprise.

The Integration Adapter should be hosted on a server inside of a data center or some such secure facility.

  • Physical security is provided for the host machine.
  • Access to the Integration Adapter input folder location is restricted to:
    • The external system integrating with the Integration Adapter – write access
    • The system administrator for the Integration Adapter machine – read- only access
  • The Integration Adapter implicitly trusts the external systems that it is integrating with; no integrity check is performed on the XML coming in from the external system.
  • Private information about contacts in the XML file are kept on the Integration Adapter server (phone number, name, organization).
  • An Intralinks ID (email address) must be associated with the Integration Adapter in order for it to work.

Icons_Approved.svg Administration

Multiple administrators are allowed to access ILIA configuration settings, run the process monitoring tool and perform other administrative tasks, such as starting and stopping the service.

Any user with an authorized Windows administrator account on a system running ILIA in either standalone mode or as part of a cluster will be able to act as an administrator. In order to support multiple administrators.

ILIA must have access to shared Windows resources.

Icons_Approved.svg How to Install ILIA

Install ILIA

The Integration Adaptor is installed using a standard Windows installer program. The Integration Adapter should be installed on a Windows-based server.

  1. Copy the msi installer file to the drive where the Integration Adapter is to be installed.
  2. Double-click the msi file to launch the installer.
  3. Click Next.
  4. Review the location where the Integration Adapter will be installed. If you wish to change the default location, click the Change button and select the folder in which you want to install the Integration Adapter. A folder named “Intralinks” will be created to contain the application and its associated archive and configuration files.

    If you use the default location, shown above, an Intralinks folder will automatically be created at the root level of the selected drive. The application and its associated files will be installed within this folder.

  5. Click Next.
  6. Decide who can use ILIA services:
    • Anyone who uses this computer (all users) —All Windows users who have rights to use the ILIA service and have permission on input, output, archive, download and installer folders.
    • Only for me—Only the user who installs ILIA.
  7. Click Install.
  8. Click Finish.

Uninstall ILIA

  1. Go to Start > All Programs > Intralinks > Intralinks Integration Adapter >
    Uninstall ILIA Service.
  2. Click Uninstall ILIA Service and a Wizard screen appears.
  3. Select Remove Intralinks Integration Adapter Service and click Finish.
  4. The Wizard will display a message indicating when the removal process is complete.
    Click Close.

Update ILIA

Important! Two previous versions of the Integration Adapter are supported. You must upgrade every three versions or every 18 months, whichever is greater.

  1. Go to Start > All Programs > Intralinks > Intralinks Integration Adapter >
    Update ILIA. Click on Update ILIA. The ILIA Version Update screen appears.
  2. If a new version is available, press Start to download it. Note that this will stop the ILIA service and cancel any input files that are currently being processed. Otherwise, you will see a message: “No newer versions are available.” Click Close to close the ILIA Version Update screen.

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