"Exchange Access Restricted" | VDRPro

  • Updated

Product: VDRPro
Applies to: Everyone
 

Issue

I'm trying to access an exchange and I get the following message:

Your access to this exchange has been restricted by an Access Gatekeeper representing your organization. If you have questions about this restriction or you believe this to be in error please contact your Access Gatekeeper.

Cause

An Access Gatekeeper is a person in your organization that supports and monitors compliance, legal, audit, or control room functions. The Access Gatekeeper control users' access to deals and deal information. The Access Gatekeeper may have blocked your access to ensure that you meet your organization's compliance requirements.

Solution

In the Exchange Access Restricted message, there is a list of the Access Gatekeepers in your organization with their phone numbers and email addresses. Contact the Access Gatekeeper to request access.

Additional information

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