Setting up your multi-factor authentication / account verification options

  • Updated

Product: All
Applies to: Everyone
 

I want to

  • Set up multi-factor authentication
  • Select methods for verifying my identity

About this task

Multi-factor authentication (MFA) is used to verify your identity when you log in if a potentially risky behavior is detected or when you reset your password.

You can use a mobile phone on which you will receive a code by text (SMS), Intralinks Authenticator, Okta Verify, or another preferred authenticator. You can set up as many methods as you want.

Intralinks Authenticator is available in Intralinks' iOS and Android mobile apps and is the recommended verification option. Intralinks Authenticator is especially useful for those customers with policies that only allow the use of authenticators from approved vendors.

Okta Verify is a separate MFA mobile app that you can use to verify your identity through a one-time code or push notification, depending on your registered option.

Intralinks does not use registered phone numbers for any purpose other than to send security codes and does not share registered numbers with other parties.

Authentication options

Receive a code by text (SMS) – Select the country and enter the phone number to which you want an SMS code to be sent and click Activate

Use Intralinks Authenticator – Use your phone to scan the QR code or enter the secret key displayed in this dialog box in the Authenticator section in the Intralinks Mobile app on your phone. Click the icon at the end of the secret code to copy the code. In the Verification code field, enter the 6-digit code generated by the app and tap Activate.

Note: This option cannot be used with Okta Verify with Push. 

Use Okta Verify with Push – Okta Verify with Push eliminates the need to enter a code. Instead, it sends a push verification to your phone and you must tap Yes, it’s me to authenticate. Use your phone to select the type of account and scan the QR code in this dialog box in the Okta Verify App on your phone. 

This option requires that you phone be connected to the internet. If your phone does not have an internet connection, you can choose to verify using a code and you will be enrolled in Okta Verify. 

Note: This option cannot be used with Intralinks Authenticator. 

Use your preferred authenticator – Use your phone to scan the QR code or enter the secret key displayed in this dialog box in the Authenticator App on your phone. Click the icon at the end of the secret code to copy the code. In the Verification code field, enter the 6-digit code generated by the app and tap Activate.

Steps

VDRPro

  1. Click the Profile icon HC_vdrProfile_01.png and select Account Profile.

    profile_menu.png

  2. Click Account Recovery Settings.

    click_account_recovery_settings.png

  3. Set up how you want Intralinks to verify your identity by setting up one or more of the authentication options.

    account_recovery_settings.png

VIA Pro

  1. Click the Profile icon HC_viaProfile_01.png and select Account Profile.

    HC_viaProfile_02.PNG

  2. Click Account Recovery Settings.

    click_account_recovery_settings.png

  3. Set up how you want Intralinks to verify your identity by setting up one or more of the authentication options.

    account_recovery_settings.png

InvestorVision

  1. Click your name and select My ProfileProfile

    HC_investorvisionProfile_04.PNG

  2. Click Account Recovery Settings.

    click_account_recovery_settings.png

  3. Set up how you want Intralinks to verify your identity by setting up one or more of the authentication options.

    account_recovery_settings.png

Additional information

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