Changing a forgotten or expired password | All products

Product: All
Applies to: Everyone
 

You can easily change a forgotten or expired password.

I want to

• Change a forgotten password
• Change an expired password

About this task

The need to change your password typically is required under the following circumstances:

• You have forgotten your password. You can change your password by clicking Forgot password? during login.
• Your password has expired. Typically, passwords expire every 365 days to ensure the security of your account. If your password has expired, when you attempt to log into Intralinks you are guided through the password update process.

Note: If your organization uses Intralinks’ Single Sign-On (SSO) functionality, you do not have a separate Intralinks password, and you will not receive password expiration alerts.

Steps

Visit https://iam.intralinks.com/iam/profile/info and use the appropriate steps below.

Changing a forgotten password

1. On the login screen, enter your email address and click Next.
2. Click the Forgot password? link.
3. Select one of your verification options and follow the steps to verify your identity.
4. Enter and confirm your new password / passphrase. Refer to the strength meter to create a strong password.
5. Click Next to save your password and load your profile screen.
6. You can then click the name of the Intralinks app you need to access.

Changing an expired password

1. On the login screen, enter your email address and click Next.
2. Enter your password and click Log In. The Update Password screen is displayed.
3. Enter and confirm your new password / passphrase. Refer to the strength meter to create a strong password.
4. Click Next to save your password and load your profile screen.
5. You can then click the name of the Intralinks app you need to access.

Additional information

• Changing your password before it expires