Managing investors | InvestorVision

You can add a single investor or investment, or bulk upload multiple investors, accounts, and investments. When you add an investor, a default account is automatically created.

1. Click the Plus button in the top, right-hand corner.
2. Select Add Investor.
3. In the Name field, enter the investor’s name.
4. In the Type field, select the investor’s type.
5. (Optional). Enter the investor’s email address, phone number, and address.
6. (Optional). In the File Split IDs section, enter the following information:

   In the Investor ID field, enter the delimiter string that indicates where to split the PDF file to create individual documents. Typically, this is the ID for the investor in your system.

   In the Account field, enter the default account to use when splitting the PDF file.

   In the ID field, enter the ID for this account.

7. Click Save.

Associate an investor to funds by adding investments to the fund.

1. In the navigation pane on the left, click Investors.
2. Click the investor that you want to associate to a fund.
3. Click + Investments.
4. In the Search Funds field, select the fund you want to add.
5. Click Add, then click Close.
6. Repeat steps 3-5 to add additional funds.

Bulk add investors or accounts by uploading a Microsoft Excel spreadsheet that contains the investor, account, or investment information. You can download a template to use that has the required format.

1. Click the Plus button in the top, right-hand corner and select Bulk Upload.
2. In the Upload Name field, enter the name of the The name is displayed on the bulk upload status page.
3. In the Upload Type field, select Investors or Investments.
4.  Optional). If you have not completed a spreadsheet to upload, click Download template and complete the template.

   The first column of the template is the Action column. There are two possible actions:

   Add –creates a new investor.

   continue – adds additional information, such as multiple addresses and phone numbers to the investor or investment above this entry.

5. Click Select file to upload.
6. Navigate and click on your Excel file, and click Open.
7. Click Upload.

   You can perform other tasks while the file is uploading. To view upload progress, click the down arrow next to your user name in the upper right corner and click Bulk Uploads.

Viewing bulk upload status

1. Click the down arrow next to your user name, and click Bulk Uploads.
2. (Optional.) If the Excel file contained an error, click Download <number of errors found> errors, fix the errors, and click Retry.
3. (Optional.) Click the name of an upload to return to the Bulk Upload page.

1. In the navigation pane on the left, click Investors.
2. Click the investor from which you want to remove an investment.
3. Click the Investments tab.
4. Click the vertical dot menu in front of the investment you want to remove and click Delete.

Update investor contact information and file split IDs when they change.

File split IDs are used by the Filesplit utility to break a single file into multiple documents and associate them with the correct account. For example, you might have one file that contains all of the tax documents for all accounts. When you upload the file, you can split the file so that the tax documents go to individual accounts. These IDs are typically managed by the general partners and correspond to the IDs in the accounting systems. For more information, see Posting documents.

1. In the navigation pane on the left, click Investors.
2. Click the investor whose information you want to update.
3. Click the Details tab.
4. In the Contact Details section, click in any field to edit it.
5. In the ID field, enter the new split ID.
6. (Optional.) To add an additional account, click the plus icon.
7. Enter the account name and file split ID.
8. Click Save.

You can view information about an investor’s investments, documents, users and their permissions, limited partner activity, and contact information and file split IDs.

1. In the navigation pane on the left, click Investors.
2. Click the investor for which you want to view details.
3. Click one of the following tabs:
   • Investments – Displays a list of investments made by this investor.
   • Documents – Displays a list of documents or postings associated with this investor.
   • Users – Displays a list of users associated with the Click the checkbox in the row of a user(s) to add the user to a group.
   •  Activity – Displays a list of either general partner or limited partner activity.

     Note: You can view all activity in the project by clicking Notifications in the left navigation pane.

   • Details – Displays the investor’s contact information and file split IDs.
   • Permissions – Displays a list of users and their permissions.

You cannot delete the default account. Additional accounts can be deleted only if there is no investment associated with it and no limited partner permissions associated with it.

1. In the navigation pane on the left, click Investors.
2. Click the investor from which you want to remove an account.
3. Click the Details tab.
4. In the File Split IDs section, click the minus icon to the right of the account you want to delete.
5. Click Save.

You can delete an investor from InvestorVision if the investor does not have any accounts in addition to the default account. When you delete an investor the default account is automatically deleted.

Important! There is no way to restore a deleted investor, so be sure you want to do this. If you want to keep investors with their historical documents and investments, delete the LP user's permissions, which will remove access to this investor and their permissioned documents.

1. In the navigation pane on the left, click Investors.
2. Click the investor that you want to remove from a fund.
3. Click the vertical dot menu in the upper right corner and click Delete Investor.
4. If the investor has permissions, documents and investments associated with it, they will also be deleted. A message is displayed show the number of permissions, documents and investments that will be deleted. 
5. Click Confirm.