Product: VIA Pro for the Web
Applies to: Owners
Issue
I'm trying to invite a user to my Workspace but keep getting this message:
The following people could not be invited due to some unknown error.
Cause
This error may occur when a user's Intralinks profile has invalid details or incomplete fields.
For example, the phone number contains non-numerical characters or the Title / Industry fields don't have selections.
Solution
Have the user review and update their account profile to ensure that all required fields are complete and correct.
When the user is finished, you can try adding them to the Workspace again.