Product: VIA Pro for the Web
Applies to: Owners
Issue
I'm trying to invite a user to my Workspace but keep getting the following message:
The folder or workspace could not be shared with the following people because of your organization’s policy. Please contact your administrator.
Cause
This message indicates that the user is either blocked by or does not conform to your organization's VIA administration policy.
For more information on the policy settings, contact your VIA administrator or business group coordinator A business group coordinator is a client administrator role..
If you don't know your administrator, get in touch with us. Our Support team will be happy to help with identifying the appropriate contact for you.
Click Submit a Ticket to open a request with our Support team. Or to speak directly with an agent, find our Support line in your region.