Exchange doesn't appear on list | VDRPro

  • Updated

Product: VDRPro
Applies to: Everyone
 

Issue

  • I logged in to Intralinks but don't see an exchange I was told I have access to.
  • I'm on my main exchanges list but don't see an exchange I previously accessed.

Cause

It's possible that the exchange host / managers have temporarily removed the exchange from view to make updates.

Solution

Please contact an exchange manager to discuss the status.

If you have any email alerts from the exchange, they will list the key contact managers.

If you don't have the information for any exchange managers, please contact the organization hosting the exchange (i.e., the company that invited you to it).

Additional information

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