Using browser-based apps to verify your identity | All products

  • Updated

Product: All
Applies to: Everyone
 

Your Intralinks profile requires at least one multi-factor authentication (MFA) method for identify verification. The options include text (SMS) and various authenticator apps for your mobile device.

If your organization restricts you from installing an authenticator app on your mobile device, you might be able to use a browser-based app as an alternative.

I want to

  • Use an alternative multi-factor authentication option that I don't need to install on my mobile device.

About this task

Many different browser-based MFA apps are available online. 

Intralinks does not recommend or promote one option over another. 

If you need specific information on what apps you are permitted to use, please contact your internal IT team.

Prerequisites

The following steps will guide you through setting up an authentication method and configuring the option on your Intralinks profile's recovery settings.

First, please refer the appropriate article below to log in and have your account settings open and ready for the configuration steps.

Steps

Installation

Perform these installation steps in your preferred web browser.

Chrome

  1. In the Chrome browser, visit https://chrome.google.com/webstore/detail/authenticator/bhghoamapcdpbohphigoooaddinpkbai?hl.
  2. The page should display the Authenticator extension, offered by authenticator.cc.
  3. Click the Add to Chrome button.
  4. When prompted, click Add extension.
  5. The extension is added to the browser.

Microsoft Edge

  1. In the Edge browser, visit https://microsoftedge.microsoft.com/addons/detail/authenticator-2fa-client/ocglkepbibnalbgmbachknglpdipeoio.
  2. The page should display the Authenticator extension, offered by mymindstorm.
  3. Click the Get button.
  4. When prompted, click Add extension.
  5. The extension is added to the browser.

Firefox

  1. In the Firefox browser, visit https://addons.mozilla.org/en-US/firefox/addon/auth-helper/?utm_source=addons.mozilla.org&utm_medium=referral&utm_content=search.
  2. The page should display the Authenticator extension, offered by mymindstorm.
  3. Click the Add to Firefox button.
  4. When prompted, click Add.
  5. The extension is added to the browser.

Setup

  1. In the same web browser, navigate to the Account Recovery Settings screen in your Intralinks account.
  2. For the Use your preferred authenticator option, click Set Up. A QR code appears on the next screen.
  3. Click the Authenticator icon HC_authenticator_01.png on the right side of your browser's address bar.
    Note: You may need to click the Extensions icon HC_extensions_01.png first, then select Authenticator.
  4. Next, use either of the following methods to configure the account:

    Scan the QR code
    a. Click the Scan QR Code icon HC_scanCode_01.png in Authenticator.
    b. Click and drag a boundary box around the QR code on your Intralinks screen.
    c. A pop-up message will confirm that the account was added. Close the message.

    Manual Entry
    a. Copy the secret code on your Intralinks screen.
    b. Click the Edit icon HC_edit_01.png in the Authenticator window.
    c. Click the + icon.
    d. Click Manual Entry.
    e. Enter the following in the fields, then scroll down and click OK.
    Issuer: services.intralinks.com
    Secret: Paste the secret code
    Username (under Advanced): Email address of your Intralinks account
    Leave the remaining advanced options in their default state.

  5. After completing either method, click the Authenticator icon again. Note the current six-digit code.
  6. Enter the number in the Verification Code field on your Intralinks screen.
  7. Click Activate. 

Next steps

You can use the authentication option whenever Intralinks needs to verify your identity. Simply open the authenticator and use the current code.

Additional information

 

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