Frequency of verification code | All products

  • Updated

Product: All
Applies to: Everyone
 

Question

How often will the system ask me to verify my identity with a code when logging in?

Answer

When you log in through a web browser on a specific computer or device for the first time, you are prompted to verify your identity with a one-time code. When you log in again through that same browser, the system will not prompt you.

You will be asked to verify your identity again in the following scenarios:

  • You clear the cache in your original browser.
  • You use a different browser (or private / incognito mode) on the same computer or device.
  • You switch to a different computer or device.

Additonal information

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