Product: All
Applies to: Everyone
Question
How often will the system ask me to verify my identity with a code when logging in?
Answer
When you log in through a web browser on a specific computer or device for the first time, you are prompted to verify your identity with a one-time code. When you log in again through that same browser, the system will not prompt you.
You will be asked to verify your identity again in the following scenarios:
- You clear the cache in your original browser.
- You use a different browser (or private / incognito mode) on the same computer or device.
- You switch to a different computer or device.