Access reports - counting view and download actions | VDRPro

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Product: VDRPro
Applies to: All managers
 

Question

How do the access reports on my exchange count / record document views and downloads?

Answer

The recording varies based on document type and the action taken.

In this table, X indicates that the action is counted in the access reports.  

Note: Access reports display both view and download actions as Views. The reports do not feature a separate Downloads section.

  IRM-protected document Non-protected document
Open document in exchange X X
Download from exchange   X
Open after downloading X  


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