Removing a member's ability to create Workspaces | VIA Pro

  • Updated

Product: VIA Pro for the Web
Applies to: Administrators

As an Intralinks VIA Pro business group administrator or business group coordinator A business group coordinator is a client administrator role., you can remove a member's ability to create new Workspaces by downgrading their account.

I want to

  • Prevent a member from creating new Workspaces
  • Lower a user's access level in my business group

About this task

  • Downgraded users lose their provisioned account status, which means they can no longer create new Workspaces.
  • A downgraded user's role in existing Workspaces does not change, nor is the user removed from any Workspaces.


  1. On the left side of your VIA screen, click the Administration HC_viaAdministration_01.PNG icon.
  2. In the panel that expands, click Users.
    Note: If you're an administrator in two or more business groups, select the appropriate group in the Business Group drop-down menu before clicking Users.
  3. Locate the person’s name on the list.
  4. On the right side of the user's row, click the Actions drop-down menu.
  5. Select Downgrade User.
  6. Click Downgrade when prompted.
  7. The user's account status changes from Provisioned - Activated to Invited.

Additional information

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